Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or holidays.
Shipping Time
Estimated delivery times:
- Canada: 5–12 business days
- United States: 5–15 business days
- International: 7–20 business days
Shipping times may vary depending on your location and carrier delays.
Shipping Fees
- Shipping costs are calculated at checkout.
- Free shipping may be available on selected orders or promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email or SMS to track your package.
Delayed or Lost Packages
We are not responsible for delays caused by shipping carriers, customs, weather, or incorrect shipping information provided by customers.
If your package is lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
Contact Us
If you have any questions about shipping or your order, please contact our support team through our store contact page or email.